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Deploying, Configuring, and Administering Microsoft Lync Server 2010
Description
Audience
Requirements
Objectives
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Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
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Deploy Lync Server 2010
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Configure users and rights using Role Based Access Control (RBAC)
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Deploy and manage Lync 2010 clients
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Configure and manage external user access using the Edge server role
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Deploy basic Enterprise Voice functionality
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Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
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Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
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Configure the Response Group Service, including agent groups, queues, and workflows
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Configure and manage conferencing
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Configure and use archiving and monitoring
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Perform back up and restore of Lync Server 2010 critical data
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Improve bandwidth management using Call Admission Control (CAC)
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Configure and deploy Enhanced 9-1-1
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Configure a Survivable Branch Server for a branch office
Program
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Module 1: Features and Architecture of Microsoft Lync Server 2010
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- Features of Lync Server 2010
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- Architecture and Server Roles
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- New Management Tools
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Module 2: Deploying Microsoft Lync Server 2010
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- Preparing for Deployment
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- Reviewing the Design Process
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- Deploying Lync Server 2010
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* Lab : Preparing the Environment and Deploying a Lync Server 2010 Pool
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- Exercise 1: Preparing for Lync Server 2010
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- Exercise 2: Configuring a Lync Server 2010 Topology
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- Exercise 3: Publishing the Topology
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- Exercise 4: Configuring Domain Name Server (DNS)
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- Exercise 5: Deploying the Front End Server Role
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Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
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- Managing Lync Server 2010
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- Role-Based Access Control
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* Lab : Configuring Users and Rights
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- Exercise 1:Using the Lync Server Control Panel
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- Exercise 2: Using the Lync Server Management Shell
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- Exercise 3: Configuring Role-Based Access Control
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Module 4: Client and Device Deployment and Management
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- Preparing for Client Deployment
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- Deploying and Managing Lync 2010 Clients
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- Preparing for Device Deployment
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- Deploy and manage IP phones
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* Lab : Client and Device Management
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- Exercise 1: Creating and Assigning Client Policies
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- Exercise 2: Creating and Assigning Device Policies
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- Exercise 3: Configuring Device Update
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Module 5: External User Access
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- Edge Server Role
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- Topologies for External User Access
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- Preparing for External User Access
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- Edge Server Deployment Process
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* Lab : Deploying External User Access
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- Exercise 1: Configuring the Topology for External Access
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- Exercise 2: Deploying Edge Server and Configuring Remote Access
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- Exercise 3: Testing and Verifying External User Access
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Module 6: Configuring Basic Enterprise Voice Functionality
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- Features of Lync Server 2010 Enterprise Voice
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- Preparing for Enterprise Voice
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- Deploying Enterprise Voice
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* Lab : Configuring Basic Enterprise Voice Functionality
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- Exercise 1: Configuring the Topology for Enterprise Voice
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- Exercise 2: Configuring Lync Server 2010 Enterprise Voice
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Module 7: Extending Enterprise Voice Functionality
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- Configuring Enterprise Voice
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- Introducing Call Park
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- Introducing the Announcement Service
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* Lab : Implementing Enterprise Voice
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- Exercise 1: Configuring Voice Policies and PSTN Usages
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- Exercise 2: Configuring Routes and Site Trunks
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- Exercise 3: Configuring Call Park
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- Exercise 4: Configuring the Unassigned Number Feature
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- Exercise 5: Configure Users for Enterprise Voice
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- Exercise 6: Testing and Verifying Enterprise Voice Functionality
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Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
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- Overview of Exchange Server 2010 SP1 Unified Messaging
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- Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
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- Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
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* Lab : Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
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- Exercise 1: Configuring Exchange Server 2010 SP1 UM to Work with Lync Server 2010 Enterprise Voice
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- Exercise 2: Configuring Lync Server 2010 to Work with Exchange Server 2010 SP1 UM
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- Exercise 3: Testing and Verifying Integration
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Module 9: Implementing Response Groups
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- Overview of the Response Group Service and its Application
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- Response Group Service Components
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- Response Group Service Management Tools
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* Lab : Configuring the Microsoft Lync Server 2010 Response Group Service
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- Exercise 1: Configuring Agents Groups and Queues
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- Exercise 2: Configuring Workflows
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- Exercise 3: Verifying the Response Group Service Behavior
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Module 10: Conferencing in Microsoft Lync Server 2010
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- Introduction to Conferencing in Lync Server 2010
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- Dial-In Conferencing in Lync Server 2010
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- Managing and Administering Conferencing Policies
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* Lab : Conferencing Configuration and Deployment
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- Exercise 1: Configuring Dial-In Conferencing
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- Exercise 2: Configuring Conferencing Policies
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- Exercise 3: Experiencing Lync Server 2010 Conferencing
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Module 11: Monitoring and Archiving
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- Describing the Archiving Service
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- Describing the Monitoring Service
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- Configuring Archiving and Monitoring
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* Lab : Configuring and Using Archiving and Monitoring in Lync Server 2010
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- Exercise 1: Configuring the Archiving Server Role
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- Exercise 2: Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
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- Exercise 3: Exploring the Lync Server Monitoring Reports
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Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
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- High Availability Options
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- Tools for Backing Up and Restoring Lync Server 2010
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- Critical Lync Server Data to Export and Import
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- Critical Lync Server 2010 Data to Export and Import
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* Lab : Preparing for and Recovering from a Disaster
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- Exercise 1: Using System and Application Tools to Backup Lync Server 2010
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- Exercise 2: Using Lync Server 2010 Tools to Backup Lync Server 2010
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- Exercise 3: Restoring Lync Server 2010 Configuration Settings
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Module 13: Call Admission Control
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- Overview of Call Admission Control
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- Implementing Call Admission Control
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* Lab : Implementing Call Admission Control
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- Exercise 1: Configuring CAC Components
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- Exercise 2: Verifying Bandwidth Policy Application
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Module 14: Deploying and Configuring Enhanced 9-1-1
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- Overview of E9-1-1
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- Deploying and Configuring E9-1-1
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* Lab : Configuring the Lync Server 2010 Location Information Service for E9-1-1 Calling
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- Exercise 1: Creating Emergency Routes and PSTN Usages
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- Exercise 2: Defining LIS Locations
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- Exercise 3: Experiencing LIS Features
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Module 15: Voice Resiliency Features of Lync Server 2010
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- Voice Resiliency in Lync Server 2010
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- Features Available During Various Outage Scenarios
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* Lab : Implementing Voice Resiliency in Lync Server 2010
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- Exercise 1: Configuring Central Site Resiliency
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- Exercise 2: Testing and Verifying Branch Office Voice Resiliency with a WAN Outage
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- Exercise 3: Testing and Verifying Branch Office Voice Resiliency with a Pool Outage
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- Exercise 4: Testing and Verifying Branch Office Voice Resiliency with SBS Outage
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